Operations Practices

ESCF

Insights from Science

1) ASML

This best practice describes the development and implementation of an advanced planning method for high-tech spare parts. This method is now the key towards high fast spare parts delivery and high customer satisfaction. Doing so, ASML has further improved their service level, whilst simultaneously reducing total costs. Instead of being an organizational burden, providing service is now a distinguishing competitive factor. {click here to download this best practice paper}

2) DSM

This best practice describes how a system dynamics model has been developed in order predict demand development throughout the supply chain in times of crises. Good insights by using this type of modeling enable managers to make the right decisions and to gain competitive advantage out of the crisis. Using a system dynamics model described in this best practice, DSM was able to predict its sales with astonishing accuracy, and came stronger out of the crisis. {click here to download this best practice paper}

3) Unilever

Unilever has committed herself to a 25% reduction of CO2 emissions by all sourcing units. This best practice describes how a carbon emissions estimation methodology was developed and implemented. Nowadays, the simplicity of the developed methodology allows Unilever Europe to regularly track and monitor the CO2 emissions, due to the clear visibility that the methodology offers. This research has also shown that by switching transport modes, raising load factors and improving fuel efficiency, the goal of 25% emission reductions can be obtained. {click here to download this best practice paper}

4) Procurement

Many companies have started to install cross-functional, cross-business unit teams, including new product development teams, S&OP teams, key account teams, and sourcing teams. However, after a promising start these teams often appear to quickly lose momentum. This eSCF best practice provides practical insight into effective managerial actions for 1) composing cross-functional teams, 2) stimulating effective collaboration among team members, and 3) managing teams’ external contacts. {click here to download this best practice paper}

5) Nabuurs Logistics

Nabuurs Logistics is a major logistics service provider in the Netherlands that, prior to its competitors, abandoned the traditional distribution planning methods and implemented a fundamental new planning structure. With this so-called multi-depot planning, the deliveries from multiple depots can be planned simultaneously, combining all resources and depots efficiently. The Eindhoven University of Technology investigated the impact of this decision and helped improving the visibility of the planning decisions. This eSCF best practice illustrates the efforts at Nabuurs to stay ahead of the competition. {click here to download this best practice paper